Shipping policy

Shipping Policy

Effective Date: August 26, 2026

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are provided at checkout and are not guaranteed.

Domestic Shipping (US) We ship to all 50 US states. Standard shipping typically takes 3–7 business days after processing. Expedited options may be available at checkout.

International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.

Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Lost or Stolen Packages Elitepac is not responsible for lost or stolen packages once marked as delivered by the carrier. Please contact the carrier directly to file a claim. If you need further assistance, reach out to us at support@elitepac.com.

Damaged in Transit If your package arrives damaged, contact us within 48 hours at support@elitepac.com with photos of the damage and packaging.