Privacy policy
Effective Date: August 26, 2026
Information We Collect We collect information you provide directly, including your name, email address, shipping address, payment information, and phone number when you make a purchase, create an account, or sign up for marketing communications.
How We Collect Phone Numbers We collect your phone number when you voluntarily provide it during checkout, account registration, or by opting into our SMS marketing program via forms on our website.
How We Use Your Information We use your information to process orders, send order confirmations, provide customer support, and send marketing communications (email and SMS) if you have opted in.
SMS Marketing If you opt in to SMS marketing, your phone number will be used to send you promotional messages. You can opt out at any time by replying STOP. We use Shopify Messaging as our SMS service provider.
Data Sharing We share your data with third-party service providers necessary to operate our business, including:
- Shopify (e-commerce platform and SMS service provider)
- Payment processors
- Shipping carriers
We do not sell your personal information.
Data Retention & Your Rights You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@elitepac.com.
Cookies We use cookies to improve your browsing experience and for analytics purposes.